Device Management Centers

A solution for IT and mobile asset management, ZoomSystems’ Device Management Centers (DMCs) automate the delivery and maintenance of electronic devices and accessories for employees, helping to improve efficiency, reduce costs and manage inventory. DMCs provide a superior user experience that includes an intuitive interface, elegant robotic delivery system and seamless tracking and administration. A touchscreen interface shows users the available products and allows them to select which products they want to be dispensed. The products themselves are stored and dispensed from automated retail machines (ZoomShops), and, for larger items, an integrated locker system. ZoomSystems offers managed services that include user interface development, systems integration, supply chain management, machine logistics, network monitoring and tech support, and reporting and analytics.

Benefits

  • Improved inventory management and tracking

  • Reduced support costs

  • Accountability and usage reporting

  • Mission critical availability of devices – zero latency

  • Improved deployment and reduced lead times

  • Proven technology platform & reliable hardware

  • Improved customer experience

Our end-to-end approach to device management includes leading technology, remote monitoring, real-time connectivity and detailed reporting. Each DMC runs our proprietary software and is networked to our smart technology platform, ensuring a turnkey experience that is reliable and engaging for employees.

 

DMC Software

DMCs are powered by e-Center, a centralized remote management and inventory control platform. The e-Center manages all the content of your DMC, from product assortment to real-time inventory tracking.

FEATURES

  • Integrates with company information technology systems allowing employees to scan their ID or input their employee identification number. This ensures that only employees will have access to the IT assets.

  • Configurable dispensing rules using our intelligent usage algorithms allows a limit on how many products each employee can obtain.

  • Detailed reporting integrates with the company’s supply chain allowing accurate real-time data, ordering and replenishment.

 

DMC Hardware

By leveraging ZoomSystems’ proven technology, DMCs provide an intuitive interface and robotic delivery system. The products themselves are stored and dispensed from automated retail machines (ZoomShops). A touch screen interface shows users the available products and allows them to select which products they want to be dispensed.

FEATURES

  • Robotic Product Delivery: with 10 years of infield experience in high volume areas, our robotic arms are extremely reliable and top of their class in functionality.

  • Physical Security: DMCs are secured and data is encrypted.

  • Touch Screen Interface: the product selection interface is simple and elegant.

Managed Services

Our comprehensive suite of services is managed by the most experienced support team in automated retail. From ensuring inventory deliveries, to replenishing inventory and handling ongoing operations, ZoomSystems is an indispensable partner in your company’s IT asset management program.
  • Account Management

    ZoomSystems has a fully dedicated project team assigned to each account. They will manage the many details of your device management solution including product assortment, installation, maintenance, inventory and regular business reviews.
  • Physical Design

    Although it isn’t required, ZoomSystems can provide you with a visually appealing custom machine design. Our aesthetics design team works closely with you to design a look that fits your specific business.
  • Graphical User Interface Development

    We have developed award winning interfaces that are easy to use. With over 10 years of experience and analysis, these streamlined, intuitive touch screen displays enhance the overall employee experience.
  • Location Services

    We will work with your facilities group or property managers to ensure the best locations are selected.
  • Machine Logistics

    Our project services team will coordinate and deploy your DMCs to all locations.
  • Supply Chain Management

    We deliver analysis, forecasting and tracking to help you make decisions that optimize your inventory. Our merchandisers ensure products make it to your DMC efficiently while minimizing out of stocks and providing replenishment, warehousing, forecasting, and pick, pack, and ship services.
  • Network Monitoring & Tech Support

    Every touch and transaction that takes place at your DMC is uploaded to e-Center for monitoring and reporting. Events and data are analyzed throughout the day for patterns that indicate an error or potential problem, and services can be automatically dispatched.
  • Reporting and Analytics

    We’ll help you put the appropriate action plans in place, delivering real time analytics, forecasting and tracking via our SMART technology to help you make decisions that optimize your asset management.